Thank you for choosing VCrushOil.com! We are committed to your satisfaction and want you to be happy with your purchase. If you’re not entirely satisfied, we’re here to help. Below are the details of our Return Policy:

1. Return Window

• You have 30 days from the date of purchase to initiate a return. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.

2. Eligibility for Returns

• To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
• Several types of goods are exempt from being returned, including perishable items, custom products, and personal care goods.

3. How to Initiate a Return

• To initiate a return, please contact us at [Contact Information] with your order number and details about the product you wish to return. We will provide you with instructions on how to proceed.

4. Proof of Purchase

• To complete your return, we require a receipt or proof of purchase. Please include this with your return.

5. Shipping Returns

• You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
• Consider using a trackable shipping service or purchasing shipping insurance for items of significant value.

6. Condition of Returned Items

• Items returned to us must be in the original packaging and the same condition as when they were sold. We reserve the right to refuse a return or exchange if the item has been used or damaged.

7. Processing Returns

• Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
• If approved, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain number of days.

8. Late or Missing Refunds

• If you haven’t received a refund yet, first check your bank account again.
• Then contact your credit card company, it may take some time before your refund is officially posted.
• If you’ve done all of this and you still have not received your refund, please contact us at info@vcrushoil.com.

9. Exchanges

• We only replace items if they are defective or damaged. If you need to exchange an item for the same product, send us an email at info@vcrushoil.com  and send your item to the provided return address.

10. Gifts

• If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return.
• If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver, and they will be notified about the return.

11. Contact Us

• If you have any questions about our Return Policy, please contact us at info@vcrushoil.com.

We appreciate your business and want to ensure a smooth and satisfactory experience for all our customers. Thank you for shopping with VCrushOil.com!